By using Rochel’s website, you agree to these Terms & Conditions.
All orders are subject to product availability.
We accept payments only in cash upon delivery and prices are listed in MKD.
Shipping times vary by location, and while we strive for accuracy, delays can occur due to unforeseen circumstances.
For returns, we accept unopened and not damaged items within 14 days of delivery.
Shipping costs are non-refundable, and you’ll need to cover return shipping unless the item is defective.
To initiate a return, email us at info@rochel.mk with your order details.
Our products are designed with care, but we recommend patch-testing cosmetics or skincare items first.
Discontinue use if irritation occurs and consult a dermatologist.
Rochel is not liable for allergic reactions or misuse of products.
All content on this website—logos, text, images owned by Rochel and protected by copyright.
Unauthorized use is prohibited. These terms are governed by the laws of North Macedonia.
For questions, contact us at info@rochel.mk .